The welcome bonus of 300% up to €2,000 is subject to a maximum bet of 5 EUR per spin during the bonus phase. This limit applies to all slot games and other casino offerings while the bonus funds are active. Exceeding this bet limit can lead to the forfeiture of any bonus winnings accumulated.
For instance, if a player attempts to place a bet of 10 EUR on a slot while the bonus is active, this action is in violation of the terms. Such a violation could result in the casino voiding any winnings derived from bonus play. Players should monitor their bet size closely to remain compliant.
This specific rule is crucial for players aiming to maximize their bonus potential. A player who places 100 spins at the maximum allowed 5 EUR bet will have wagered 500 EUR in total bets. It is essential to understand this constraint to avoid losing the bonus and subsequent winnings.
Verification and account security at Slots-Space
Blurry Uploads: 3 Reasons for Rejected Documents
Document verification for KYC is a mandatory step, and blurry uploads are a common reason for rejection. If the submitted identification documents, such as a passport or driver's license, are not clear, the casino cannot verify the player's identity. This directly impacts the ability to withdraw funds.
Specifically, low-resolution images or poor lighting conditions can render essential details illegible. For example, a blurry image of the name or date of birth on an ID cannot be cross-referenced with the registered personal data. This leads to a delay in the KYC process, which normally takes 24-48 hours.
Another common issue is the presence of glare or reflections on the document's surface, obscuring critical information. Players must ensure their uploaded documents are sharp, well-lit, and free from any obstructions to facilitate a smooth KYC approval. This process aims to secure player accounts and prevent fraudulent activities.
File Formats JPG and PNG Up to 5 MB
When submitting documents for KYC verification, only JPG and PNG file formats are accepted. Each uploaded file must not exceed a maximum size of 5 MB. These technical specifications are in place to ensure efficient processing of verification documents by the casino's system.
For example, if a player attempts to upload a PDF document or an image file that is 6 MB in size, the system will reject it. This means that documents like utility bills, which are often provided as PDFs, must be converted and checked against the file size limit.
Players should be mindful of these constraints to avoid unnecessary delays in their account verification. Ensuring that all submitted documents are in either JPG or PNG format and are below the 5 MB threshold streamlines the entire KYC procedure, which typically takes 24-48 hours for review.
Login Without Bonus Code: Activate Offer Later?
The bonus code for activating offers is exclusively redeemable during the registration process. Once the account is created and a player logs in, the opportunity to apply a bonus code for initial offers is no longer available. This is a strict condition for bonus eligibility.
For instance, a player who completes the initial registration form, which takes about 1 minute, and then decides to look for a bonus code, cannot apply it afterwards. The system is designed to link bonus codes directly to the account creation stage. This means the currency selection during registration is also final.
Therefore, it is imperative for players to have any applicable bonus codes ready before commencing the registration, which involves filling in personal data for 2-3 minutes. Attempting to activate an offer after logging in will not be possible, as the window for such activation closes upon account completion.
Which Documents Are Accepted for KYC Approval?
For successful KYC approval, players are required to provide an identification document and proof of address. The identification document can be a passport or a driver's license, and it must be valid. The proof of address document, such as a utility bill, must be no older than 3 months.
For example, a bank statement serves as acceptable proof of address, provided it clearly displays the player's name and current residential address, and is dated within the last 90 days. The date of birth provided during registration is also cross-referenced with the identification document during the KYC check, which takes 24-48 hours.
Failure to provide clear and up-to-date documents that match the registered personal information can lead to the rejection of the KYC verification. This is a standard procedure to ensure account security and prevent fraudulent activities, with a minimum age requirement of 18 years for all players.
Registration and verification step by step
Step
What to Do
What You Need
Duration
1
open the registration form
email address
about 1 minute
2
enter your personal details
name, date of birth
2-3 minutes
3
confirm your account
confirmation link
instant
4
make the first deposit
payment method
1-5 minutes
5
complete verification
ID and proof of address
24-48 hours
How Much Time Between Registration and First Withdrawal?
The account confirmation step requires a verification link sent via email and is completed instantly. Following this, the first deposit, which must be at least 10 EUR, takes between 1 to 5 minutes to process. Therefore, from initiating registration to having funds available for withdrawal, the entire process can be concluded within minutes.
Players opting for MiFinity as their payment method can expect withdrawals to be processed within 0 to 24 hours after the initial deposit. This contrasts with CashtoCode eVoucher, which does not support withdrawals, meaning funds must be managed through alternative methods if this option is chosen for deposits.
The swiftness of the initial deposit process, taking a maximum of 5 minutes, is a key factor in minimizing the time until players can potentially make their first withdrawal. Coupled with the instant account confirmation, this allows for rapid engagement with the platform's offerings.
Duplicate Account Detected: Block and Withdrawal Stop Threaten
Creating a duplicate account is explicitly prohibited and can lead to serious consequences, including the blocking of the account. This measure is in place to maintain the integrity of the platform and prevent fraudulent activities.
The KYC (Know Your Customer) process, which involves verifying your identity with an ID and proof of address, is crucial. Any discrepancies found during this check, particularly with the date of birth matching your ID, will result in blocked withdrawals.
Players must adhere strictly to the rule of having only one account. Attempting to circumvent this by creating multiple accounts, even if unintentionally, will trigger a withdrawal stop and potential account closure, as per the platform's terms.
Minimum Age 18 Years Checked with ID
Players must be at least 18 years old to register and participate. This age requirement is rigorously enforced through the KYC verification process, where the date of birth provided during registration is cross-referenced with the submitted identification document. Failure to meet this age criterion will prevent account access and any withdrawal activities.
The KYC procedure necessitates the submission of an identity document and a proof of address that is no older than 3 months. The verification of these documents typically takes between 24 to 48 hours to complete, ensuring all new members meet the minimum age requirement.
Adherence to the 18-year minimum age is a fundamental requirement for all users. Any deviation identified during the ID verification stage, such as a mismatch in the date of birth, will result in the blocking of all withdrawal functionalities.
APK Installation and Login Without Google Play
The registration process for Slots-Space is conducted directly through the website, bypassing the need for app store installations. Users can initiate their account setup and verification steps entirely within their web browser environment.
Players can proceed with the account confirmation, which involves clicking a verification link sent via email, immediately after initial registration. This digital confirmation is a standard step in securing the user's account without requiring any external application downloads.
The entire registration and login procedure is designed for web-based access, eliminating the necessity of installing an APK file or utilizing platforms like Google Play. This approach ensures accessibility across various devices and operating systems directly through the web browser.
What to Consider When Uploading ID Copy
When submitting your identification for KYC, ensure the document is a clear, legible copy of your official ID. The platform requires a proof of address that has been issued within the last 3 months to validate your registered details.
The verification process for your uploaded documents can take between 24 to 48 hours. During this period, any discrepancies between the information on your ID, proof of address, and your registration details can lead to withdrawal blocks.
It is imperative that the date of birth displayed on your ID precisely matches the date of birth provided during your initial registration. Any mismatch detected during the KYC check will result in the blocking of your account and any pending withdrawals.
Address Change Requires Re-Verification Within 48 Hours
Changing the registered address necessitates a new KYC verification. This process reconfirms identity and residency details, aligning with regulatory requirements. Failure to re-verify within the stipulated 48-hour window may lead to account restrictions.
The re-verification procedure mirrors the initial KYC check, requiring updated proof of address, such as a utility bill or bank statement not older than 3 months. This ensures the accuracy of account information for security purposes. Such measures are standard for maintaining account integrity.
Upon submitting the new address and supporting documents, the verification team will review the information. If discrepancies are found or documentation is insufficient, further delays could occur, impacting account access. This highlights the importance of current and valid documentation.
Confirmation Link in Email Valid for 24 Hours
The email confirmation link sent during registration is valid for a period of 24 hours. This timeframe ensures that the registration process is completed promptly after initial sign-up. Clicking the link after this period will render it invalid, requiring a new confirmation request.
If the confirmation link expires, the user will need to initiate the registration process again or contact support to request a new link. This is designed to prevent outdated information from remaining active in the system. The welcome bonus, offering 300% up to €2,000 plus 100 free spins, is only claimable after successful account verification.
This 24-hour validity period is a common security measure to protect against unauthorized access and ensure that only active, intended users complete their account setup. The KYC verification, which typically takes 24 to 48 hours, follows the initial email confirmation.
KYC Check Usually Takes 24 to 48 Hours
The Know Your Customer (KYC) verification process typically requires between 24 to 48 hours for completion. During this period, submitted documents such as a valid ID and proof of address are reviewed by the casino's security team. This step is crucial for account validation and fraud prevention.
For instance, if a user completes their registration and submits KYC documents on a Monday morning, they can generally expect verification by Wednesday morning or afternoon. Any deviation from the initial registration details, such as a mismatch in the date of birth provided during KYC compared to the ID, will block payouts. The 300% welcome bonus up to €2,000 is contingent on successful verification.
Successful completion of the KYC check is a prerequisite for accessing all account features, including the ability to make withdrawals and fully utilize any bonuses like the 100 free spins offered with the welcome package. The verification is a one-time process unless account details, such as the address, are changed.
Register in 5 Steps Under 3 Minutes
The registration process is structured into 5 distinct steps, designed to be completed in under 3 minutes. This streamlined approach aims to provide a quick and efficient onboarding experience for new users. Each step guides the player through essential information gathering.
The initial registration allows for the input of a bonus code, which is only redeemable during this phase and cannot be applied later. Following this, basic personal details are required, culminating in the KYC verification, which usually takes 24 to 48 hours. The entire registration, excluding the KYC review, is designed for speed.
Once registered, users can immediately begin exploring the platform, although full functionality, including withdrawals, is enabled after the KYC check. The welcome bonus, comprising a 300% match up to €2,000 and 100 free spins, becomes fully accessible post-verification, underscoring the importance of timely document submission.
Account Blocked After 5 Failed Attempts: Next Steps
An account will be blocked following 5 unsuccessful login attempts. This security measure is in place to protect against unauthorized access and potential brute-force attacks. After the fifth failed attempt, the account enters a temporary lockout period.
To regain access, users typically need to initiate a password reset procedure through the registered email address. This process ensures that only the legitimate account holder can re-establish access. The KYC verification, which is a prerequisite for withdrawals, may also be subject to review if suspicious activity is detected.
If the account remains inaccessible after a password reset or if further issues arise, contacting customer support is the recommended next step. They can guide users through the process of unlocking their account and ensure all security protocols, including those related to the 300% welcome bonus up to €2,000, are maintained.